Office of Information Technologies - UMass Amherst
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 Telecommunication Services


 23-Nov-09, 01:45 PM

Main | Telephone Listing Changes | Transferring Billing Expenses

If an Employee Leaves Umass

If an employee leaves a department or the University, it is important that their authorization code, calling card and/or voice mail box are deactivated.

Please report any listing changes on the listing change form so that we can update names and phone numbers in our database.

Please note, the employee Authorization Code number cannot be transferred from one department to another. When a new employee is hired, you can request an authorization code, calling card and/or voice mail box for him/her.

Note: About Voice Mail
  • It is the same expense to change the name on a voice mail box as it is to install a new box. We recommend installing a new box, because a tutorial is available with it. This would make it easier for a new employee to learn how to use voice mail.
  • Human Resources sends the Telecommunication's Systems Office a listing of employees who have had a "Hire", "Transferred", or "Terminated" status.

    Note: To Expedite the Process:
  • When an employee leaves the university, please complete the appropriate forms immediately. These forms include: Authorization Code Deactivation Form, Calling Card Deactivation Form, and/or the Voice Mail Request/Delete Form and return them to our office.

    (Form in PDF Format. Requires the FREE Acrobat Reader).


  • Contact Information

    Allison Finck
    Billing Administrator

    545-5737
    phonebill@oit.umass.edu