Dialing Shortcuts

• Commonly used shortcuts using your UMass phone

• (Message Waiting Light, etc.)

• A list of locations (and a map) for Emergency Help Phones on the UMass Amherst Campus

• (Dial tone, etc.)

• Please call OIT Help Desk Services at 545-9400 (5-9400 on-campus)

• (Broken Jack, etc.)

  Please call Telecom Customer Service at 545-2171 (5-2171 on-campus).

• If you can't find what you are looking for, you should call Telecom Customer Service with the following information ready:
  • Problem Extension
  • Name of person at Problem Extension
  • Department
  • Phone Type
  • Room Number
  • Building