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Fast Busy Signal Problem Fixed

[Creation Date: 03-Jun-02]

The fast busy signal problem that some UMass telephone users experienced this morning has been repaired.

Callers experienced a fast busy signal while trying to dial off-campus numbers from the university. Off-campus callers dialing into the university experienced the same problem.

The problem was caused when an early morning power outage tripped a Verizon circuit breaker which connects UMass to off-campus areas.

The equipment was reset and is now functioning normally, said Telecom Director Randy Sailer.

If you have any questions concerning this outage, or if you are still having problems with your telephone, please contact the Telecom Customer Service Office at 5-2171.