23-Nov-09, 01:41 PM
Main | OIT News | @oit newsletter | UMass News | In the Loop
Voice Mail Service Interruptions:
[Creation Date: 25-May-05]
The voice mail system for the university is currently experiencing
difficulty. This is a campuswide problem and as a result, callers from
both on or off-campus may frequently be unable to reach voice mail. The
problem happens intermittently. If you are unable to reach voice mail or
get disconnected while in voice mail, you should hang up and keep trying
every few minutes until successful. The system is usually down for about
10 minutes before it restarts.
Additionally, the message waiting lights may not signal properly while
this problem is being resolved - as long as the system is up when you
try, you may check your voice mail for messages by dialing 5-1000 from
your phone.
We have identified the part that needs to be replaced, but the problem
cannot be corrected until sometime tomorrow (5/26/05). We apologize for
the inconvenience and thank you for your patience.
Contact Information
Telecom Web Administrator
tech-services@oit.umass.edu
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