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Telephone System Upgrade

[Creation Date: 31-Jul-06]

The academic/administrative telephone system was successfully upgraded over the weekend. Here are a few things to check:

As part of the upgrade, any call forwarding (follow-me and external call forward) destinations were cleared and may need to be reset.

Instructions for follow-me call forwarding.

Instructions for external call forwarding.

If you have programmed a spare key on your phone within the last few weeks, you may need to reprogram that key.

Instructions to program a spare key.

In some cases, a phone may not have dial tone. First try unplugging it and then plugging it in; this should reset the connection. If the phone still doesn't work, please find a different phone and call Telecommunication Services at 5-2171 to report this or any other telephone problem.

Thank you for your patience while we strive to improve our service.