Customer Service: Monthly Phone and Line Charges

• Rate information about your telephone, line, and ethernet connections.

International Calls

• Rate information for International calling.
  
  Note: Student rates are available from the Residential Telecom Web site for further information.

QWEST Calling Card Calls

• Rate information for QWEST Calling cards, both domestic and international usage. There is some additional information on Calling Card Fraud.

Local and National Calls

• Latest rate information for directory assistance, cellular and pager usage, local calling, state calling, and U.S. long distance calling.
  
  Note: Student rates are available from the Residential Telecom Web site for further information.

Student Rates

PAETEC Long Distance
• Standard Rate Long Distance Plan - 6.9 cents per minute for all intrastate and interstate calls.
• Premiere Long Distance Plan - sign up for this plan for a monthly charge of $5.95 and all intrastate and interstate calls are billed at 2.9 cents per minute.
• International Rates Per Minute(PAECTEC)
• Additional information about student telephones is available at the Residential Telecom Web site.

545-2171
phoneservice@oit.umass.edu