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 Telecommunication Services


 12-Oct-08, 03:12 PM

Dialing Instructions

  • How do you make an off-campus call? What about long distance? The answers to these questions can be found on the dialing instructions page.

Phone Types

  • Telecom offers eight different styles of digital Ericsson telephones, each with a variety of functions. Which model will serve your purposes?

Phone Features

  • Telecom telephones can be configured to put calls on hold, transfer calls, and conduct conference calls. What additional features can you use?

Voice Mail

  • The Telecom Voice Mail system has a number of useful features. Find out which ones are suitable for you.

Authorization Codes (long distance calling)

  • A long distance authorization code allows faculty and staff members access to long distance dialing while on campus.

Qwest Calling Cards

  • Faculty and staff members who are required to make business calls from telephones off campus can request a Qwest calling card.

Cellular Telephones

  • Information about Cellular Telephone rentals and purchases can be found here.

Contact Information

Please ask for a Telecom Customer Service Representative

545-2171
phoneservice@oit.umass.edu