Main Telephone Services

Use this page to find commonly used shortcuts using your UMASS phone.

Lifting the handset will automatically activate and light Access 1

Type of Call	Description
On-Campus	Dial the last five digits of the on-campus phone number, 5-XXXX, 7-XXXX or 6-XXXX.
Local Off-Campus	Dial 9 and the local off-campus number (you will not hear a second dial tone after entering the 9).
Long Distance & International	There are no long distance or international calling programs provided at the University of Massachusetts, Amherst. Calling cards with local or toll-free access numbers can continue to be used for long distance calling.
Toll-Free # (800, 877, etc.)	Dial 9, 1, and the 800 number.
UMass Worcester	Dial * 6 *, Authorization Code, #, 83, and the last five digits of the phone number.
UMass Boston	Dial * 6 *, Authorization Code, #, 84, and the last five digits of the phone number.
Collect	Dial * 6 *, Authorization Code, #, 9, 0, area code, and the phone number.
Calling Card	Dial 9 and the phone number provided by the Calling Card Carrier (either dial the phone number you are trying to reach and the Credit Card number after the tone OR dial O for an operator.)
Campus Operator	Dial 0
Off-Campus Operator	Dial * 6 *, Authorization Code, #, 9, and 0.
International Directory Assistance	You must charge this service to a Calling Card. Dial * 6 *, Authorization Code, #, 9, 0 and ask for International Directory Assistance and provide your Calling Card number.

545-2171
phoneservice@oit.umass.edu