Main Voice Mail

Establishing, Changing, or Cancelling Voice Mail

Anytime you want to establish, change, or cancel service, you must contact the T.U.G. (Telephone User Group) Representative for your part of the University. Your T.U.G. Rep is the liaison between your department and Telecom. He or she has the information, rates, and forms relating to voice mail service. Click here if you do not know who your TUG Rep is.

Two forms are used to establish, change or cancel voice mail:

If you would like to receive either form via fax machine or in the mail, call the Voice Processing Office at 577-4357. Completed forms should be signed by the T.U.G. Rep and faxed or mailed to Telecom at:

   Voice Processing Services
   101 University Dr. Suite B1
   Amherst, MA 01002

   Fax: 545-4656

If you need further assistance please send an e-mail to Voice Mail or call 577-4357.

577-4357
voicemail@oit.umass.edu