Office of Information Technologies - UMass Amherst
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 Telecommunication Services


 23-Nov-09, 01:45 PM

Back | Main Voice Mail

Basic Voice Mailbox | Enhanced Voice Mailbox | Listen Only Mailboxes | ECP Mailboxes | Forms Mailboxes and Transcriber Mailboxes | Fax Station | Fax Broadcast | Fax Response | Transfer Mailbox | Basic 50 | Basic Long Greeting | TUG Representative | Show All Mailboxes

  • Campus Messenger
    Cost Per Month with System Greeting: $0
    Cost Per Month with Personal Greeting: $5

    Note: There is a one-time installation charge of $15 for adding a mailbox.

    Using a Caller's menu, this feature allows separate basic or enhanced voice mailboxes for up to nine people on one shared telephone line. You can choose one of two types of greeting for this mailbox. A System Greeting plays the recorded name from each personal mailbox and prompts the caller to press extension 1, 2, 3, etc. for that person's personal mailbox. A Personal Greeting plays one personalized greeting up to one minute. A Personal Greeting is a good idea if you have general information such as office hours that you would like your callers to be aware of. (When you record a Personal Greeting, you must remember to list the extensions with the corresponding mailbox members.) There is no monthly charge for a Campus Messenger mailbox unless you opt for a personal greeting; however each individual Enhanced or Basic mailbox will be billed at the standard monthly rate.


  • Contact Information

    Joan Bonner
    Voice Mail Administrator

    577-4357
    voicemail@oit.umass.edu